Happy Wags Policy's

Privacy Policy** At Happy Wags Pet Sitting, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. Our goal is to ensure that you feel confident and secure in partnering with us for all your pet sitting needs in Hillsborough County, NH. **Information Collection and Use** When you engage with our pet sitting services, we collect certain personal information that is necessary to effectively provide and improve our services. This includes, but is not limited to, your name, contact details such as phone number and email address, residential address where services will be provided, and specific details about your pets including their health history and care requirements. We use this information solely for the purpose of delivering tailored pet care services and communicating updates or changes regarding our offerings. **Security of Information** We understand the importance of protecting your personal information. Happy Wags Pet Sitting employs robust security measures to safeguard your data against unauthorized access or disclosure. Our systems are routinely monitored, and sensitive information is encrypted during transmission and storage. We limit access to your personal data to only those employees or contractors who need it to perform their job responsibilities in serving you better. **Disclosure of Information** Your privacy is important to us, which is why we never share your personal information with third parties without your explicit consent, except as required by law or necessary to complete service transactions. For instance, if engaging a third-party for emergency pet care or veterinary assistance during our service period is necessary, we will inform you before proceeding. **Your Rights and Choices** You have the right to access, correct, or request deletion of the personal information we hold about you. If at any point you wish to exercise these rights or have concerns about our privacy practices, please contact us directly via email or phone. We're committed to resolving any issues efficiently and transparently. By choosing Happy Wags Pet Sitting as your trusted partner in pet care, you confirm your awareness of this Privacy Policy and agree to its terms. We reserve the right to modify this policy as needed and will promptly communicate any changes through our website.

Snow Policy for Happy Wags Pet Sitting

At Happy Wags, the safety of your pets and our sitters is our top priority. Please review our snow policy to ensure smooth service during winter weather:

Service Continuation:

We will make every effort to maintain scheduled visits during snow events. Our sitters are experienced in handling winter conditions.
Safety First:

If weather conditions become hazardous, we may need to adjust or cancel services to ensure the safety of our sitters and your pets. We will notify you as soon as possible if this occurs.
Rescheduling:

If a visit cannot be completed due to severe weather, we will work with you to reschedule the service at no additional cost.
Client Responsibility:

We ask clients to keep walkways and entrances clear of snow and ice to ensure safe access for our sitters.
Emergency Contacts:

In case of inclement weather, please provide us with a backup contact who can access your home if needed.
Thank you for your understanding and cooperation. We’re committed to providing your pets with the best care, no matter the weather! If you have any questions, please feel free to reach out.

Key Policy for Happy Wags Pet Sitting

At Happy Wags, we prioritize the security and safety of your home and pets. Below is our key policy to ensure smooth and trustworthy service:

Key Collection:

Clients are required to provide a key to their home for access during pet sitting visits.
Keys will be collected at the initial consultation or prior to the start of services.

Key Security:

All keys will be securely labeled and stored in a locked location when not in use.
Keys will only be accessed by authorized Happy Wags sitters.

Key Return:

Upon completion of services, keys will be returned to clients in person, or as otherwise agreed upon, unless you request us to keep a key on file for future services.
If you choose to keep a key on file, please notify us in writing.

Lost Keys:

In the unlikely event that a key is lost, we will promptly inform you and cover the cost of re-keying your locks or providing a locksmith service.

Backup Plans:

We encourage clients to have a backup key or arrangement in case of emergencies, ensuring seamless access to your home.

Thank you for trusting Happy Wags with your pet care needs. If you have any questions or concerns about our key policy, please don’t hesitate to reach out!